What we collect and store
While you visit our site, we’ll track:
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and optional account information like username and password. We’ll use this information for purposes, such as, to:
• Improve our store offerings
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
If you contact us via our Contact page form, the information will be sent direct to Long Meadow Cider only.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
• Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
None of your information will be shared with anyone outside of Long Meadow Cider.